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Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will show up. It contains in-depth info about all the operations that you can perform on the given page. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of instructional videos demonstrating how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, take a look at our comprehensive Frequently Asked Questions database, which covers questions asked by real users and provides real solutions. We regulary update our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24/7/365 and eager to help you with any query. Each trouble ticket you open will be responded to in less than 60 minutes (the average ticket response time being just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 230493

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com